Account Setup
How to get started with Stretch Financial Wellness®
Complete Account Set Up
How do I complete the set up of my Stretch Financial Wellness® benefit account? It’s simple! Once you’ve enrolled, you will be prompted to link your f...
Unable to Verify Account
I am unable to verify my account. Can you help? We know delays in account set up can be frustrating and we want to help! Please make sure you entered ...
Unable to Create Account
Why am I unable to create a Stretch Financial Wellness® account? Stretch Financial Wellness is not available in all states. Nevada residents currently...
Not Receiving Text Messages
I am not receiving the six-digit code to verify my phone number. What next? It's possible you previously opted out of receiving autodialed text messag...
Payment Method on File
If it's a free benefit, why do I have to enter a payment method? Access to Stretch Financial Wellness® is FREE to Progressive employees, through the...
Employee ID
Why do I have to enter my employee ID? Stretch Financial Wellness® requests your employee ID to authenticate access to Progressive's free benefit prog...
Product Usability
Do I have to link my liabilities (debt) to use Stretch Financial Wellness®? If you do not link your debt you will still have access to tools, like Str...