Suspicious Activity

What do I do if I see an unauthorized transaction?

As a partner in your financial wellness journey, your security is important to us!

Please contact your financial institution(s) immediately to report any suspicious or unauthorized transactions.

If you believe that your Stretch Financial Wellness® account was compromised in any way, you must notify us immediately by reaching out to customer service via chat or email, at security@hellostretch.com. Upon such notice, we may, in our sole discretion, suspend access to your account or pend any current or future payments.